TIX on the Square was created by the Edmonton Arts Council in 1999. Originally intended to operate as a rush ticket booth, it has developed into a vital hub connecting local artists and community groups with audiences. TIX supports the arts community with a variety of professional services including box office, media relations support, and social media promotion, all for a nominal fee. TIX also collaborates with Fringe Theatre as a satellite box office for Season shows and productions at the Edmonton International Fringe Theatre Festival.
In spring 2011, TIX extended its role to connect audiences with Edmonton's visual and craft artists and began operating a retail space. The retail space features a wide range of unique, handcrafted products including pottery, jewelry, photography, fabric arts and more. TIX also showcases books from local authors, music by regional musicians, and historic prints from the City of Edmonton Archives.